Since 2017, Inspired Villages has been on a mission to create retirement communities where residents can enjoy the best years of their lives. But how do you do that while growing fast, creating exceptional customer experiences, innovating and planning up to four years ahead? People and Culture Director Lawrence Cramer explains how the business deals with these challenges, has scaled to 11 villages and more than 400 colleagues, and created a company that ranks 26th in the UK’s Best Companies to Work For. 

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